Once your order has been placed, please allow 1-2 days to fulfil your order. All samples are made fresh and then posted as soon as possible. You will receive a tracking number to follow your order through the Australia Post network. Please bear in mind that 2ml Samples has no control over the timeliness of the Australia Post delivery service.

At this time, sorry no. Postage to is to Australian mainland addresses only. Postage within Australia is a flat rate of $9.95 per order.

Due to hygiene, 2ml Samples is unable to accept returns. If you have made an error in ordering, please contact us as soon as possible. Once your order has been posted, changes and substitutions are unable to be made. If your order has arrived damaged, please let us know within 24 hours and contact us. We will ask you to send a photo of the parcel and damaged articles. We will investigate and if a refund is due, payment will be refunded the way in which it was obtained.